To access the Pennsylvania or Virginia Historical Data Portal, please visit NiSourceSuppliers.com. Next click on the Historical Data Portal button which will prompt you to sign in. Please sign in using your Aviator CS Number and password.
If you are already logged into the Historical Data Portal, you can change states by selecting the desired company from the menu dropdown.
No, if you are an agent on our system and have access to the Aviator system, you will have access to the Historical Data Portal. If you do not have an Aviator CS number and password, please complete and submit the Aviator Registration User ID Agreement found on NiSourceSuppliers.com website.
Yes, there is no limit to the number of users permitted to access the portal.
Usage history in Pennsylvania and Virginia is only available for Commercial and Industrial customers.
The information must be obtained from the customer and the customer's invoice.
Complete the correct form and submit by email to Transportationsupport@nisource.com.
Click the "Menu" button and then, "Change Password" to change an Account Access password. Even if the password expired, it can be changed by entering the expired password and a new password in response to the prompts.
A password change is required every 90 days. During the fifteen (15) days prior to a scheduled expiration date, a pop-up message warns of a pending password expiration.
A password may be reset by calling the help desk at 1-866-891-4127. Be prepared to answer the identity verification questions associated with the user account. The password may be changed only after successful identity verification. (The help desk phone number is available from any Aviator screen by clicking on Help.)
If the wrong login credentials are entered three times, the user account locks. Wait 30 minutes and login again. Note that during the 30 minute lock period, the help desk cannot reset your password.
As a security precaution after ten (10) minutes of inactivity, an automatic logout occurs and the login screen is displayed.